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Find answers to the most common questions about BD Vending, from machine
installation and product options to servicing, maintenance and ongoing support.
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FAQs

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How much does it cost to install a vending machine?

BD Vending supply, install, stock, and maintain our vending machines at NO COST to your business. We take care of relevant insurances.

Is there a contract required?

No complicated lock-in contracts.

We offer flexible service agreements tailored to your site’s needs.

What areas do you service?

With 12 Service Technicians on the roads, we have the capacity to service Greater Melbourne, Mornington Peninsula and beyond. Our uniformed technicians and fully branded fleet ensure a professional presence on every visit, giving you confidence in who is on site.

What type of vending machines do you supply?

  • Snack Vending Machines
  • Cold drink vending machines
  • Combination snack and drink vending machines
  • All machines are modern, cashless- enabled and suitable for offices, warehouses, factories, schools and commercial sites.

How quickly can you install a machine?

Most installations can be arranged within 7–14 days, depending on site requirements.

What products do you stock?

We supply a wide range of snacks, cold drinks, healthy options, and popular brands. Product selection is tailored to suit your workplace preferences. Feel free to request a full product list via email..

Can we request specific products?

Absolutely. We work with you to customise the product range based on your team’s preferences.

Do you offer healthy options?

Yes. We can provide low-sugar, high-protein, and healthier snack options on request.

How often are vending machines stocked?

Our machines are fully managed remotely and regularly restocked based on usage levels. We monitor performance 7 days a week 365 days a year to ensure our machines stay full and operational.

Who restocks the machine?

BD Vending fully manages restocking, cleaning, and maintenance. With 12 fully qualified service technicians on the road and the ability to check data remotely, it ensures the machines are at capacity and working efficiently. Our uniformed technicians and fully branded fleet ensure a professional presence on every visit, giving you confidence in who is on site.

What happens if the machine breaks down?

We provide prompt service support. If an issue arises, we’ll attend as quickly as possible to minimise downtime. Our direct service support number is listed on all BD Vending Machines along with a QR code. We pride ourselves on service, if the issue cannot be immediately rectified we aim for same day if not 24 hours turn around.

What payment options are available?

Our machines accept :

  • Tap & go
  • Debit and credit cards
  • Mobile payments
  • Cash

What space or power is required?

A standard power outlet and sufficient floor space are typically required. We’ll assess your site before installation.

Is there a minimum staff size required?

While larger workplaces are ideal, we assess each location individually to ensure it’s viable.