FAQs
BD Vending supply, install, stock, and maintain our vending machines at NO COST to your business. We take care of relevant insurances.
No complicated lock-in contracts.
We offer flexible service agreements tailored to your site’s needs.
With 12 Service Technicians on the roads, we have the capacity to service Greater Melbourne, Mornington Peninsula and beyond. Our uniformed technicians and fully branded fleet ensure a professional presence on every visit, giving you confidence in who is on site.
Most installations can be arranged within 7–14 days, depending on site requirements.
We supply a wide range of snacks, cold drinks, healthy options, and popular brands. Product selection is tailored to suit your workplace preferences. Feel free to request a full product list via email..
Absolutely. We work with you to customise the product range based on your team’s preferences.
Yes. We can provide low-sugar, high-protein, and healthier snack options on request.
Our machines are fully managed remotely and regularly restocked based on usage levels. We monitor performance 7 days a week 365 days a year to ensure our machines stay full and operational.
BD Vending fully manages restocking, cleaning, and maintenance. With 12 fully qualified service technicians on the road and the ability to check data remotely, it ensures the machines are at capacity and working efficiently. Our uniformed technicians and fully branded fleet ensure a professional presence on every visit, giving you confidence in who is on site.
We provide prompt service support. If an issue arises, we’ll attend as quickly as possible to minimise downtime. Our direct service support number is listed on all BD Vending Machines along with a QR code. We pride ourselves on service, if the issue cannot be immediately rectified we aim for same day if not 24 hours turn around.
Our machines accept :
A standard power outlet and sufficient floor space are typically required. We’ll assess your site before installation.
While larger workplaces are ideal, we assess each location individually to ensure it’s viable.